Privacy Policy

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Effective Date: 20/11/2024

Thank you for choosing TranslatesDocument ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, products, and services. We are committed to respecting your privacy rights and maintaining the confidentiality and security of your personal information. Please read this Privacy Policy carefully to understand our practices regarding your personal data.

1. Information We Collect

1.1 Personal Information


We may collect personal information that you provide to us voluntarily, such as your name, email address, phone number, postal address, and any other information you choose to provide. We collect this information when you:
  • Sign up for an account
  • Make a purchase
  • Contact our customer support
  • Subscribe to our newsletters or marketing communications
  • Participate in surveys, contests, or promotions

    • 1.2 Usage and Technical Information


    When you visit our website or use our services, we may automatically collect certain information about your device, browsing actions, and patterns. This information may include your IP address, browser type, operating system, referring URLs, and other technical information. We may also collect data about how you interact with our website and services, such as the pages visited, links clicked, and the duration and frequency of your activities.

    2. Use of Information

    We may use the collected information for the following purposes:

  • To provide and improve our products and services
  • To process transactions and fulfil your orders
  • To personalize your experience and deliver relevant content
  • To communicate with you, respond to inquiries, and provide customer support
  • To send you newsletters, promotional emails, and marketing communications
  • To conduct research, surveys, and analysis to enhance our offerings
  • To detect, investigate, and prevent fraudulent or unauthorized activities
  • To comply with legal obligations and enforce our terms of service

    • 3. Sharing of Information

    We may share your personal information with trusted third parties in the following circumstances:

  • Service Providers: We may engage third-party service providers to perform functions on our behalf, such as payment processing, order fulfilment, data analysis, marketing assistance, and customer support. These providers have access to personal information only to the extent necessary to perform their tasks and are obligated to protect it.

  • Business Partners: We may share information with our trusted business partners for collaborative purposes such as co-marketing or joint product offerings. These partners are required to comply with applicable privacy laws and maintain the confidentiality of your information.

  • Legal Compliance: We may disclose personal information when required by law, regulation, legal process, or governmental request. We may also disclose information to protect the rights, property, and safety of our company, users, or others.

  • Consent: We may share your information with third parties when you give us explicit consent to do so.

    • 4. Data Security

    We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your data.

    5. Your Choices

    You have certain rights and choices regarding your personal information:

  • You may update, correct, or delete your personal information through your account settings or by contacting us directly.
  • You may unsubscribe from marketing communications by following the instructions in the emails or contacting us.
  • You may choose not to provide certain information, but this may limit your access to certain features or services.

    • 6. Third-Party Links

    Our website and services may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of these third parties before providing any personal information.

    7. Children's Privacy

    Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us, and we will promptly delete it.

    8. Changes to the Privacy Policy

    We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the revised policy on our website or through other communication channels. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

    9. Contact Us

    If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

    AscentApp Software LLP
    Nandpuri Margh, Hawa Sarak Sodala,
    Ajmer Road, Jaipur
    Rajasthan, 302019
    contact@translatesdocument.com

    By using our website, products, or services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

    Last updated: 26/11/2024